Installers can secure a RedVision configuration by setting an Installer PIN, which prevents unauthorised changes.
To add a PIN, open the Configurator App, select the configuration, then go to Settings → Add Installer PIN. Enter a 4–8 digit PIN, confirm it, and tap Add. Once set, the system must be re-programmed, and any edits to the configuration will require the PIN.
If the PIN is forgotten, you’ll need to tap Forget PIN and contact REDARC Support (or the RV/4WD manufacturer if the system was factory locked). The PIN can be removed later by unlocking the configuration, then selecting Remove Installer PIN in the settings.
Important
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For installers that are configuring the RedVision Pro Display, an installer PIN can be added to prevent unauthorised changes to the configuration of your RedVision system.
Adding an installer pin
Open the Configurator App.
From the Choose Configuration screen, select the configuration you want to add an Installer PIN to.
Tap the settings icon to open the settings menu.
Tap Add Installer PIN.
Type a PIN into the New PIN field.
Your PIN must be 4–8 digits long.
Retype your PIN into the Confirm PIN field, then tap Add. A confirmation message will be displayed.
Any future attempt to edit the Configuration will require it to be unlocked with the Installer PIN, so make sure you remember the PIN.
Once the PIN has been added, your RedVision system must be re-programmed. This way, if unauthorised users Read the Configuration directly from the system, they will not be able to edit it.
Unlocking a configuration
Type the Installer PIN into the Current PIN field, then tap Unlock.
Lost or forgotten PIN
If you don't remember or know the PIN, tap Forget PIN, then tap 'Contact Support'.
Contact REDARC Customer Support to reset the PIN.
Note: Some systems are locked by the RV or 4WD manufacturer to prevent damage. Contact the manufacturer for assistance before contacting REDARC.
Removing the installer PIN
Open the Configurator App.
From the Choose Configuration screen, select the configuration you want to remove the Installer PIN from.
If prompted, input the PIN unlock the Configuration.
Tap the settings icon to open the settings options. Tap Remove Installer PIN.
Type the current PIN into the Current PIN field, then tap Remove. A confirmation message will be displayed.