To keep your REDARC Alpha Lithium Battery running smoothly with the latest features and improvements, you can update its firmware using the REDARC Alpha Companion App. Open the app and ensure your product is connected. When online, the app will automatically check for updates and guide you through the installation process.
- Open the REDARC Alpha Companion App. Ensure your product is connected to the app.
For support connecting your battery to the Companion App read this article: How to connect your Alpha150 lithium battery to your smartphone or tablet. -
When connected to the internet your app will scan for any updates. If an update is available, you will be notified at the top left-hand corner by an orange cloud download icon.
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Click on the orange icon and select Install Update.
When updating the firmware, the Battery might become unresponsive and can disable the output voltage on the terminals for up to several minutes. Please be aware of this happening in your application and make sure this firmware update can be carried out safely.
Ensure you remain close to the battery to ensure you are within the Bluetooth® range whilst this update is in progress.
NOTE: Bluetooth® range is strongly dependent on the environment and how the Lithium Battery is positioned. Metal parts such as battery boxes, covers and cabling can affect the Bluetooth® range and can lead to reduced range. Refer to the product manual for further information. -
After reviewing any warnings, tap Proceed to begin the update.
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When the update is complete, a message will appear confirming Update Complete. Tap Confirm to finish. You can now use the battery as normal.